{"id":1849,"date":"2025-03-05T09:03:10","date_gmt":"2025-03-05T15:03:10","guid":{"rendered":"http:\/\/192.168.0.10\/?page_id=1849"},"modified":"2025-03-05T09:03:10","modified_gmt":"2025-03-05T15:03:10","slug":"account-update","status":"publish","type":"page","link":"https:\/\/rra.texas.gov\/index.php\/account-update\/","title":{"rendered":"Account Update"},"content":{"rendered":"<style>.kadence-column1849_bc5294-48 > .kt-inside-inner-col{display:flex;}.kadence-column1849_bc5294-48{max-width:1197px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column1849_bc5294-48{-webkit-flex:0 1 1197px;flex:0 1 1197px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column1849_bc5294-48 > .kt-inside-inner-col,.kadence-column1849_bc5294-48 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1849_bc5294-48 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1849_bc5294-48 > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column1849_bc5294-48 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column1849_bc5294-48 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column1849_bc5294-48 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1849_bc5294-48 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1849_bc5294-48{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column1849_bc5294-48{-webkit-flex:0 1 1197px;flex:0 1 1197px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column1849_bc5294-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column1849_bc5294-48{max-width:1197px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column1849_bc5294-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1849_bc5294-48\"><div class=\"kt-inside-inner-col\"><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-7f743584-fc34-4dae-9d7d-167bbc0d1251 wpforms-render-modern\" id=\"wpforms-1831\"><form id=\"wpforms-form-1831\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1831\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php\/wp-json\/wp\/v2\/pages\/1849\" data-token=\"b13cfe157d71c0aeeb3837caaf1d1614\" data-token-time=\"1776771063\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-1831-field_2-container\" class=\"wpforms-field wpforms-field-content\" data-field-id=\"2\"><div id=\"wpforms-1831-field_2\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-1831-field_2-error\"><h4 style=\"text-align:center\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1830 size-thumbnail\" src=\"https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/03\/Color-State-Seal-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/03\/Color-State-Seal-150x150.jpg 150w, https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/03\/Color-State-Seal-300x300.jpg 300w, https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/03\/Color-State-Seal-1024x1024.jpg 1024w, https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/03\/Color-State-Seal-768x768.jpg 768w, https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/03\/Color-State-Seal-1536x1536.jpg 1536w, https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/03\/Color-State-Seal-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1140 alignright\" src=\"https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/02\/cropped-CompanyLogo.png\" alt=\"\" width=\"150\" height=\"150\" \/>RED RIVER AUTHORITY OF TEXAS<\/h4>\n<p style=\"text-align:center\">UTILITY DIVISION<\/p>\n<p style=\"text-align:center\">ACCOUNT INFORMATION UPDATE<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-1831-field_4-container\" class=\"wpforms-field wpforms-field-content wpf-center\" data-field-id=\"4\"><div id=\"wpforms-1831-field_4\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-1831-field_4-error\"><p style=\"text-align:center\">In order to help serve you better, we are updating our system and ask you to complete the following:<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-1831-field_5-container\" class=\"wpforms-field wpforms-field-name wpf-center\" data-field-id=\"5\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1831-field_5\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][5][first]\" aria-errormessage=\"wpforms-1831-field_5-error\" required><label for=\"wpforms-1831-field_5\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1831-field_5-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][5][last]\" aria-errormessage=\"wpforms-1831-field_5-last-error\" required><label for=\"wpforms-1831-field_5-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-1831-field_25-container\" class=\"wpforms-field wpforms-field-text wpf-center\" data-field-id=\"25\"><label class=\"wpforms-field-label\" for=\"wpforms-1831-field_25\">Account Number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1831-field_25\" class=\"wpforms-field-large wpforms-field-required wpforms-masked-input\" data-rule-inputmask-incomplete=\"1\" data-inputmask-mask=\"99-9999-99\" name=\"wpforms[fields][25]\" aria-errormessage=\"wpforms-1831-field_25-error\" required><\/div><div id=\"wpforms-1831-field_7-container\" class=\"wpforms-field wpforms-field-text wpf-center\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-1831-field_7\">Mailing Address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1831-field_7\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][7]\" aria-errormessage=\"wpforms-1831-field_7-error\" required><\/div><div id=\"wpforms-1831-field_8-container\" class=\"wpforms-field wpforms-field-text wpf-center\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-1831-field_8\">Service (911) Address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1831-field_8\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][8]\" aria-errormessage=\"wpforms-1831-field_8-error\" required><\/div><div id=\"wpforms-1831-field_14-container\" class=\"wpforms-field wpforms-field-phone wpf-center\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-1831-field_14\">Phone <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-1831-field_14\" class=\"wpforms-field-large wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][14]\" aria-label=\"Phone\" aria-errormessage=\"wpforms-1831-field_14-error\" required><\/div><div id=\"wpforms-1831-field_16-container\" class=\"wpforms-field wpforms-field-phone wpf-center\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-1831-field_16\">Alt. Phone<\/label><input type=\"tel\" id=\"wpforms-1831-field_16\" class=\"wpforms-field-large wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][16]\" aria-label=\"Alt. Phone\" aria-errormessage=\"wpforms-1831-field_16-error\" ><\/div>\t\t<div id=\"wpforms-1831-field_1-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"1\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-1831-field_1\" >Phone Number Service<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-1831-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-1831-field_13-container\" class=\"wpforms-field wpforms-field-email wpf-center\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-1831-field_13\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1831-field_13\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][13]\" spellcheck=\"false\" aria-errormessage=\"wpforms-1831-field_13-error\" required><\/div><div id=\"wpforms-1831-field_17-container\" class=\"wpforms-field wpforms-field-content wpf-center\" data-field-id=\"17\"><div id=\"wpforms-1831-field_17\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-1831-field_17-error\"><h4 style=\"text-align:center\"><span style=\"color:#0000ff\">You can now receive your bill by email!<\/span><\/h4>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-1831-field_19-container\" class=\"wpforms-field wpforms-field-radio wpf-center\" data-field-id=\"19\"><fieldset><legend class=\"wpforms-field-label\">(Please Select One) <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-1831-field_19\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-1831-field_19_1\" name=\"wpforms[fields][19]\" value=\"Yes, please change me to email billing.\" aria-errormessage=\"wpforms-1831-field_19_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1831-field_19_1\">Yes, please change me to email billing.<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-1831-field_19_2\" name=\"wpforms[fields][19]\" value=\"No, continue sending bills by mail.\" aria-errormessage=\"wpforms-1831-field_19_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1831-field_19_2\">No, continue sending bills by mail.<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-1831-field_19_3\" name=\"wpforms[fields][19]\" value=\"I&#039;d like to receive BOTH.\" aria-errormessage=\"wpforms-1831-field_19_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1831-field_19_3\">I&#8217;d like to receive BOTH.<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-1831-field_22-container\" class=\"wpforms-field wpforms-field-content wpf-center\" data-field-id=\"22\"><div id=\"wpforms-1831-field_22\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-1831-field_22-error\"><p><span style=\"text-decoration:underline\"><strong>Options to pay your bill<\/strong><\/span><strong>:\u00a0<\/strong><em>(This information is listed on the back of your bill card in the black box.)<\/em><\/p>\n<ul>\n<li>Online &#8211; go to rra.texas.gov and click on &#8220;Pay My Bill&#8221;.<\/li>\n<li>Phone &#8211; call 1-833-243-3380.<\/li>\n<\/ul>\n<p><em>(All Online &amp; Phone Payments require a 3% convenience fee plus $1.25 processing fee.)<\/em><\/p>\n<ul>\n<li>By Mail &#8211; P.O. Box 240, Wichita Falls, TX 76307-0240<\/li>\n<li>By Bank Draft &#8211; requires returning a draft form with voided check.\u00a0 Payments draft the 10th of the month.\u00a0 There is <span style=\"text-decoration:underline\">no fee<\/span> for in-house drafting.<\/li>\n<\/ul>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-1831-field_23-container\" class=\"wpforms-field wpforms-field-checkbox wpf-center\" data-field-id=\"23\"><fieldset><legend class=\"wpforms-field-label\"><\/legend><ul id=\"wpforms-1831-field_23\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-1831-field_23_1\" name=\"wpforms[fields][23][]\" value=\"Yes, please send me a bank draft form.\" aria-errormessage=\"wpforms-1831-field_23_1-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1831-field_23_1\">Yes, please send me a bank draft form.<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-1831-field_24-container\" class=\"wpforms-field wpforms-field-content wpf-center\" data-field-id=\"24\"><div id=\"wpforms-1831-field_24\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-1831-field_24-error\"><p>\u00a0<\/p>\n<p style=\"text-align:center\"><span style=\"color:#ff0000\"><strong>All payments must be received by the 16th to avoid a late charge.<\/strong><\/span><\/p>\n<p style=\"text-align:center\"><strong>Thank you for being a valued customer.<\/strong><\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-1831-field_1-container { position: absolute !important; 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