{"id":31,"date":"2022-10-16T16:48:59","date_gmt":"2022-10-16T16:48:59","guid":{"rendered":"https:\/\/kadence.pixel-show.com\/municipality\/?page_id=31"},"modified":"2026-02-27T12:37:15","modified_gmt":"2026-02-27T18:37:15","slug":"faqs","status":"publish","type":"page","link":"https:\/\/rra.texas.gov\/index.php\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<style>.kb-row-layout-id31_4fc146-6f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id31_4fc146-6f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id31_4fc146-6f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:600px;margin-left:auto;margin-right:auto;padding-top:80px;padding-right:0px;padding-bottom:60px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id31_4fc146-6f > .kt-row-layout-overlay{opacity:0.45;background-image:url('https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/02\/Office-1.jpg');background-size:cover;background-position:50% 52%;background-attachment:scroll;background-repeat:no-repeat;mix-blend-mode:normal;}@media all and (max-width: 1024px){.kb-row-layout-id31_4fc146-6f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id31_4fc146-6f > .kt-row-column-wrap{padding-top:60px;padding-right:0px;padding-bottom:60px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id31_4fc146-6f alignnone has-theme-palette3-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column31_bd9372-87 > .kt-inside-inner-col{padding-right:0px;padding-left:0px;}.kadence-column31_bd9372-87 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column31_bd9372-87 > .kt-inside-inner-col{flex-direction:column;}.kadence-column31_bd9372-87 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column31_bd9372-87 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column31_bd9372-87{position:relative;}.kadence-column31_bd9372-87, .kt-inside-inner-col > .kadence-column31_bd9372-87:not(.specificity){margin-right:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column31_bd9372-87 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column31_bd9372-87 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column31_bd9372-87 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading31_53b52c-ae, .wp-block-kadence-advancedheading.kt-adv-heading31_53b52c-ae[data-kb-block=\"kb-adv-heading31_53b52c-ae\"]{padding-bottom:10px;margin-top:0px;margin-bottom:0px;text-align:center;font-size:var(--global-kb-font-size-xl, 3rem);font-style:normal;text-transform:uppercase;}.wp-block-kadence-advancedheading.kt-adv-heading31_53b52c-ae mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_53b52c-ae[data-kb-block=\"kb-adv-heading31_53b52c-ae\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_53b52c-ae img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_53b52c-ae[data-kb-block=\"kb-adv-heading31_53b52c-ae\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading31_53b52c-ae, .wp-block-kadence-advancedheading.kt-adv-heading31_53b52c-ae[data-kb-block=\"kb-adv-heading31_53b52c-ae\"]{padding-bottom:10px;margin-bottom:0px;font-size:34px;}}<\/style>\n<h2 class=\"kt-adv-heading31_53b52c-ae wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading31_53b52c-ae\">FAQ&#8217;s<\/h2>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id31_c661b3-13 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id31_c661b3-13 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id31_c661b3-13 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:100px;padding-right:20px;padding-bottom:200px;padding-left:20px;grid-template-columns:minmax(0, calc(48% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(52% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id31_c661b3-13 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id31_c661b3-13 > .kt-row-column-wrap{padding-top:60px;padding-right:150px;padding-bottom:140px;padding-left:150px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id31_c661b3-13 > .kt-row-column-wrap{padding-top:60px;padding-right:0px;padding-bottom:0px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id31_c661b3-13 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column31_75d8dc-4c > .kt-inside-inner-col{padding-top:0px;padding-right:80px;padding-bottom:0px;padding-left:0px;}.kadence-column31_75d8dc-4c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column31_75d8dc-4c > .kt-inside-inner-col{flex-direction:column;}.kadence-column31_75d8dc-4c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column31_75d8dc-4c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column31_75d8dc-4c{position:relative;}.kadence-column31_75d8dc-4c, .kt-inside-inner-col > .kadence-column31_75d8dc-4c:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column31_75d8dc-4c > .kt-inside-inner-col{padding-right:0px;padding-left:0px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column31_75d8dc-4c > .kt-inside-inner-col{padding-top:0px;padding-right:30px;padding-bottom:0px;padding-left:30px;flex-direction:column;justify-content:center;}.kadence-column31_75d8dc-4c, .kt-inside-inner-col > .kadence-column31_75d8dc-4c:not(.specificity){margin-right:0px;margin-left:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column31_75d8dc-4c inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id31_042c01-fe > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id31_042c01-fe > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id31_042c01-fe > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-none, 0rem );padding-top:0px;padding-bottom:60px;grid-template-columns:minmax(0, calc(75% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(25% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id31_042c01-fe > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id31_042c01-fe > .kt-row-column-wrap{padding-bottom:40px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id31_042c01-fe > .kt-row-column-wrap{padding-bottom:30px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id31_042c01-fe alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column31_fc742b-96 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column31_fc742b-96 > .kt-inside-inner-col{flex-direction:column;}.kadence-column31_fc742b-96 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column31_fc742b-96 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column31_fc742b-96{position:relative;}@media all and (max-width: 1024px){.kadence-column31_fc742b-96 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column31_fc742b-96 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column31_fc742b-96 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93, .wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93[data-kb-block=\"kb-adv-heading31_bbc179-93\"]{font-style:normal;text-transform:uppercase;}.wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93[data-kb-block=\"kb-adv-heading31_bbc179-93\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93[data-kb-block=\"kb-adv-heading31_bbc179-93\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93, .wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93[data-kb-block=\"kb-adv-heading31_bbc179-93\"]{text-align:center!important;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93, .wp-block-kadence-advancedheading.kt-adv-heading31_bbc179-93[data-kb-block=\"kb-adv-heading31_bbc179-93\"]{text-align:center!important;}}<\/style>\n<h6 class=\"kt-adv-heading31_bbc179-93 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading31_bbc179-93\">Our Answers<\/h6>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9, .wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9[data-kb-block=\"kb-adv-heading31_8cf063-d9\"]{margin-top:20px;margin-bottom:20px;font-style:normal;text-transform:uppercase;}.wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9[data-kb-block=\"kb-adv-heading31_8cf063-d9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9[data-kb-block=\"kb-adv-heading31_8cf063-d9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9, .wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9[data-kb-block=\"kb-adv-heading31_8cf063-d9\"]{text-align:center!important;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9, .wp-block-kadence-advancedheading.kt-adv-heading31_8cf063-d9[data-kb-block=\"kb-adv-heading31_8cf063-d9\"]{font-size:26px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading31_8cf063-d9 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading31_8cf063-d9\">frequently Asked Questions<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c, .wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c[data-kb-block=\"kb-adv-heading31_c55e8a-6c\"]{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-right:0px;margin-left:0px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c[data-kb-block=\"kb-adv-heading31_c55e8a-6c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c[data-kb-block=\"kb-adv-heading31_c55e8a-6c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c, .wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c[data-kb-block=\"kb-adv-heading31_c55e8a-6c\"]{text-align:center!important;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c, .wp-block-kadence-advancedheading.kt-adv-heading31_c55e8a-6c[data-kb-block=\"kb-adv-heading31_c55e8a-6c\"]{text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading31_c55e8a-6c wp-block-kadence-advancedheading has-theme-palette-4-color has-text-color\" data-kb-block=\"kb-adv-heading31_c55e8a-6c\">Here you will find answers to the questions we hear most from our customers.&nbsp;<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column31_81337f-dc > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column31_81337f-dc > .kt-inside-inner-col{flex-direction:column;}.kadence-column31_81337f-dc > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column31_81337f-dc > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column31_81337f-dc{position:relative;}@media all and (max-width: 1024px){.kadence-column31_81337f-dc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column31_81337f-dc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column31_81337f-dc kvs-md-false kvs-sm-false inner-column-2\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kt-accordion-id31_6d0cc5-a4 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:1px;}.kt-accordion-id31_6d0cc5-a4 .kt-accordion-panel-inner{border-top:0px solid var(--global-palette7, #EDF2F7);border-right:0px solid var(--global-palette7, #EDF2F7);border-bottom:0px solid var(--global-palette7, #EDF2F7);border-left:0px solid var(--global-palette7, #EDF2F7);background:var(--global-palette9, #ffffff);padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kt-accordion-id31_6d0cc5-a4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--global-palette9, #ffffff);border-right-color:var(--global-palette9, #ffffff);border-bottom-color:var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette9, #ffffff);border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--global-palette7, #EDF2F7);font-size:16px;line-height:24px;font-family:'Josefin Sans';font-weight:700;text-transform:uppercase;color:var(--global-palette3, #1A202C);padding-top:20px;padding-right:30px;padding-bottom:20px;padding-left:30px;}.kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette7, #EDF2F7);}.kt-accordion-id31_6d0cc5-a4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id31_6d0cc5-a4 .kt-blocks-accordion-header:focus-visible{color:var(--global-palette1, #3182CE);background:var(--global-palette7, #EDF2F7);border-top-color:var(--global-palette9, #ffffff);border-right-color:var(--global-palette9, #ffffff);border-bottom-color:var(--global-palette9, #ffffff);border-left-color:var(--global-palette9, #ffffff);}.kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--global-palette1, #3182CE);}.kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette7, #EDF2F7);}.kt-accordion-id31_6d0cc5-a4 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id31_6d0cc5-a4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette1, #3182CE);background:var(--global-palette7, #EDF2F7);border-top-color:var(--global-palette7, #EDF2F7);border-right-color:var(--global-palette7, #EDF2F7);border-bottom-color:var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);}.kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette1, #3182CE);}.kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id31_6d0cc5-a4:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette7, #EDF2F7);}@media all and (max-width: 1024px){.kt-accordion-id31_6d0cc5-a4 .kt-accordion-panel-inner{border-top:0px solid var(--global-palette7, #EDF2F7);border-right:0px solid var(--global-palette7, #EDF2F7);border-bottom:0px solid var(--global-palette7, #EDF2F7);border-left:0px solid var(--global-palette7, #EDF2F7);}}@media all and (max-width: 1024px){.kt-accordion-id31_6d0cc5-a4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--global-palette9, #ffffff);border-right-color:var(--global-palette9, #ffffff);border-bottom-color:var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette9, #ffffff);}}@media all and (max-width: 1024px){.kt-accordion-id31_6d0cc5-a4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id31_6d0cc5-a4 .kt-blocks-accordion-header:focus-visible{border-top-color:var(--global-palette9, #ffffff);border-right-color:var(--global-palette9, #ffffff);border-bottom-color:var(--global-palette9, #ffffff);border-left-color:var(--global-palette9, #ffffff);}}@media all and (max-width: 1024px){.kt-accordion-id31_6d0cc5-a4 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id31_6d0cc5-a4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette7, #EDF2F7);border-right-color:var(--global-palette7, #EDF2F7);border-bottom-color:var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);}}@media all and (max-width: 767px){.kt-accordion-id31_6d0cc5-a4 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id31_6d0cc5-a4 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:1px;}.kt-accordion-id31_6d0cc5-a4 .kt-accordion-panel-inner{border-top:0px solid var(--global-palette7, #EDF2F7);border-right:0px solid var(--global-palette7, #EDF2F7);border-bottom:0px solid var(--global-palette7, #EDF2F7);border-left:0px solid var(--global-palette7, #EDF2F7);}.kt-accordion-id31_6d0cc5-a4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--global-palette9, #ffffff);border-right-color:var(--global-palette9, #ffffff);border-bottom-color:var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette9, #ffffff);}.kt-accordion-id31_6d0cc5-a4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id31_6d0cc5-a4 .kt-blocks-accordion-header:focus-visible{border-top-color:var(--global-palette9, #ffffff);border-right-color:var(--global-palette9, #ffffff);border-bottom-color:var(--global-palette9, #ffffff);border-left-color:var(--global-palette9, #ffffff);}.kt-accordion-id31_6d0cc5-a4 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id31_6d0cc5-a4 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette7, #EDF2F7);border-right-color:var(--global-palette7, #EDF2F7);border-bottom-color:var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id31_6d0cc5-a4 kt-accordion-has-10-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane31_1fb068-2d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Where do i pay my bill?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading31_46bbae-76, .wp-block-kadence-advancedheading.kt-adv-heading31_46bbae-76[data-kb-block=\"kb-adv-heading31_46bbae-76\"]{line-height:28px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading31_46bbae-76 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_46bbae-76[data-kb-block=\"kb-adv-heading31_46bbae-76\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_46bbae-76 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_46bbae-76[data-kb-block=\"kb-adv-heading31_46bbae-76\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading31_46bbae-76 wp-block-kadence-advancedheading has-theme-palette-6-color has-text-color\" data-kb-block=\"kb-adv-heading31_46bbae-76\">Online \u2013 go to <a href=\"https:\/\/rra.texas.gov\">rra.texas.gov<\/a> and click on \u201cPay My Bill\u201d.<\/p>\n\n\n\n<p class=\"has-theme-palette-6-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\"><br>Phone \u2013 call 1-833-243-3380.<br>(All Online &amp; Phone Payments require a 3% convenience fee plus $1.25 processing fee.)<\/p>\n\n\n\n<p class=\"has-theme-palette-6-color has-text-color has-link-color wp-elements-2 wp-block-paragraph\"><br>By Mail \u2013 P.O. Box 240, Wichita Falls, TX 76307-0240<\/p>\n\n\n\n<p class=\"has-theme-palette-6-color has-text-color has-link-color wp-elements-3 wp-block-paragraph\"><br>By Bank Draft \u2013 requires returning a draft form with voided check.  Payments draft the 10th of the month. There is no fee for in-house drafting. <a href=\"https:\/\/secure.na4.adobesign.com\/public\/esignWidget?wid=CBFCIBAA3AAABLblqZhDnafffrPE7tdQu0OrrtohRdok57Hv2QBTOLj2Tx8HP1XNFYDYOE0QrJy2SZjJ_Vn8*\" data-type=\"link\" data-id=\"https:\/\/secure.na4.adobesign.com\/public\/esignWidget?wid=CBFCIBAA3AAABLblqZhDnafffrPE7tdQu0OrrtohRdok57Hv2QBTOLj2Tx8HP1XNFYDYOE0QrJy2SZjJ_Vn8*\"> Click to set up Bank Draf<\/a>t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane31_2fe1d0-d0\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">why are you callling me?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading31_2f2133-0f, .wp-block-kadence-advancedheading.kt-adv-heading31_2f2133-0f[data-kb-block=\"kb-adv-heading31_2f2133-0f\"]{line-height:28px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading31_2f2133-0f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_2f2133-0f[data-kb-block=\"kb-adv-heading31_2f2133-0f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_2f2133-0f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_2f2133-0f[data-kb-block=\"kb-adv-heading31_2f2133-0f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading31_2f2133-0f wp-block-kadence-advancedheading has-theme-palette-6-color has-text-color\" data-kb-block=\"kb-adv-heading31_2f2133-0f\">You may receive a call from our automated systems when a Boil Water Notice has been issued or rescinded for your area.  You may also receive a call from our customer service department if our systems indicate that you may have a water leak on your property.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane31_a9ffc4-d6\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">what are your office hours?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-6-color has-text-color has-link-color wp-elements-4 wp-block-paragraph\">Our office hours are 7 am to 4 pm Monday through Friday.  We are closed on Federal Holidays.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane31_fbbe98-08\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">how do i report a leak or service outage?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading31_f7e7ac-0b, .wp-block-kadence-advancedheading.kt-adv-heading31_f7e7ac-0b[data-kb-block=\"kb-adv-heading31_f7e7ac-0b\"]{line-height:28px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading31_f7e7ac-0b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_f7e7ac-0b[data-kb-block=\"kb-adv-heading31_f7e7ac-0b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_f7e7ac-0b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_f7e7ac-0b[data-kb-block=\"kb-adv-heading31_f7e7ac-0b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading31_f7e7ac-0b wp-block-kadence-advancedheading has-theme-palette-6-color has-text-color\" data-kb-block=\"kb-adv-heading31_f7e7ac-0b\">To report a leak or service outage during our regular business hours call (940) 723-8697.  After hours you should contact your District Manager, their direct cell phone number is listed on the back of your bill card.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane31_09ced0-ef\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is your policy for public information requests?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/rra.texas.gov\/wp-content\/uploads\/2025\/10\/Public-Info-Request-Rates-2025.pdf\">RRA Policy for Public Information Requests<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane31_e11cb5-fd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">HOW DO I READ MY METER?<br><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading31_bcffa1-da, .wp-block-kadence-advancedheading.kt-adv-heading31_bcffa1-da[data-kb-block=\"kb-adv-heading31_bcffa1-da\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading31_bcffa1-da mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_bcffa1-da[data-kb-block=\"kb-adv-heading31_bcffa1-da\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_bcffa1-da img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_bcffa1-da[data-kb-block=\"kb-adv-heading31_bcffa1-da\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading31_bcffa1-da wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading31_bcffa1-da\"><a href=\"https:\/\/rra.texas.gov\/wp-content\/uploads\/2026\/02\/Meter-Reading.pdf\">Meter Reading Instructions<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane31_755fab-d7\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I file a complaint?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading31_6921d5-8c, .wp-block-kadence-advancedheading.kt-adv-heading31_6921d5-8c[data-kb-block=\"kb-adv-heading31_6921d5-8c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading31_6921d5-8c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_6921d5-8c[data-kb-block=\"kb-adv-heading31_6921d5-8c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_6921d5-8c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_6921d5-8c[data-kb-block=\"kb-adv-heading31_6921d5-8c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading31_6921d5-8c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading31_6921d5-8c\"><a href=\"https:\/\/rra.texas.gov\/wp-content\/uploads\/2026\/02\/Complaint-Procedure.pdf\">Complaint Procedure<\/a><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column31_8915ce-b1 > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column31_8915ce-b1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column31_8915ce-b1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column31_8915ce-b1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column31_8915ce-b1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column31_8915ce-b1{position:relative;}.kadence-column31_8915ce-b1, .kt-inside-inner-col > .kadence-column31_8915ce-b1:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column31_8915ce-b1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column31_8915ce-b1, .kt-inside-inner-col > .kadence-column31_8915ce-b1:not(.specificity){margin-top:35px;margin-right:0px;margin-bottom:0px;margin-left:0px;}}@media all and (max-width: 767px){.kadence-column31_8915ce-b1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column31_8915ce-b1, .kt-inside-inner-col > .kadence-column31_8915ce-b1:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column31_8915ce-b1 inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id31_95a66c-1c > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id31_95a66c-1c > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id31_95a66c-1c > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id31_95a66c-1c > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id31_95a66c-1c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id31_95a66c-1c > .kt-row-column-wrap{padding-top:60px;padding-right:30px;padding-bottom:60px;padding-left:30px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id31_95a66c-1c alignnone has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column31_b46149-a8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column31_b46149-a8 > .kt-inside-inner-col{flex-direction:column;}.kadence-column31_b46149-a8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column31_b46149-a8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column31_b46149-a8{position:relative;}@media all and (max-width: 1024px){.kadence-column31_b46149-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column31_b46149-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column31_b46149-a8 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading31_553ec7-b2, .wp-block-kadence-advancedheading.kt-adv-heading31_553ec7-b2[data-kb-block=\"kb-adv-heading31_553ec7-b2\"]{margin-bottom:20px;font-style:normal;text-transform:uppercase;}.wp-block-kadence-advancedheading.kt-adv-heading31_553ec7-b2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_553ec7-b2[data-kb-block=\"kb-adv-heading31_553ec7-b2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_553ec7-b2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_553ec7-b2[data-kb-block=\"kb-adv-heading31_553ec7-b2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading31_553ec7-b2, .wp-block-kadence-advancedheading.kt-adv-heading31_553ec7-b2[data-kb-block=\"kb-adv-heading31_553ec7-b2\"]{text-align:center!important;}}<\/style>\n<h5 class=\"kt-adv-heading31_553ec7-b2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading31_553ec7-b2\">What is your question<\/h5>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading31_08d2e5-a3, .wp-block-kadence-advancedheading.kt-adv-heading31_08d2e5-a3[data-kb-block=\"kb-adv-heading31_08d2e5-a3\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading31_08d2e5-a3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading31_08d2e5-a3[data-kb-block=\"kb-adv-heading31_08d2e5-a3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading31_08d2e5-a3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading31_08d2e5-a3[data-kb-block=\"kb-adv-heading31_08d2e5-a3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading31_08d2e5-a3, .wp-block-kadence-advancedheading.kt-adv-heading31_08d2e5-a3[data-kb-block=\"kb-adv-heading31_08d2e5-a3\"]{text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading31_08d2e5-a3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading31_08d2e5-a3\">We would love to hear from you. Please note the Subject Selection includes options for \u201cGeneral Information\u201d ,\u201dCustomer Service Inquiry\u201d and \u201cOfficial Public Information Request\u201d. Selecting the most applicable option will assure that your message will be directed to the appropriate personnel to handle your request.<\/p>\n\n\n<style>.kb-row-layout-id31_df21e5-a3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id31_df21e5-a3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id31_df21e5-a3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id31_df21e5-a3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id31_df21e5-a3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id31_df21e5-a3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id31_df21e5-a3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column31_41bda5-83 > .kt-inside-inner-col{padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kadence-column31_41bda5-83 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column31_41bda5-83 > .kt-inside-inner-col{flex-direction:column;}.kadence-column31_41bda5-83 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column31_41bda5-83 > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column31_41bda5-83 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column31_41bda5-83{position:relative;}.kadence-column31_41bda5-83, .kt-inside-inner-col > .kadence-column31_41bda5-83:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column31_41bda5-83 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column31_41bda5-83, .kt-inside-inner-col > .kadence-column31_41bda5-83:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}}@media all and (max-width: 767px){.kadence-column31_41bda5-83 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);flex-direction:column;justify-content:center;}.kadence-column31_41bda5-83, .kt-inside-inner-col > .kadence-column31_41bda5-83:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column31_41bda5-83 inner-column-1\"><div class=\"kt-inside-inner-col\"><style id=\"wpforms-css-vars-1441-block-73c69207-ceb8-4958-a18e-e93c559be095\">\n\t\t\t\t#wpforms-1441.wpforms-block-73c69207-ceb8-4958-a18e-e93c559be095 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-73c69207-ceb8-4958-a18e-e93c559be095 wpforms-render-modern\" id=\"wpforms-1441\"><form id=\"wpforms-form-1441\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1441\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php\/wp-json\/wp\/v2\/pages\/31\" data-token=\"7ae8d14a246ea85adf4caff14481ff75\" data-token-time=\"1792850588\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\">\t\t<div id=\"wpforms-1441-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-1441-field_4\" >Email Name Phone<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-1441-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-1441-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-type=\"name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1441-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" aria-errormessage=\"wpforms-1441-field_1-error\" required><label for=\"wpforms-1441-field_1\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1441-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" aria-errormessage=\"wpforms-1441-field_1-last-error\" required><label for=\"wpforms-1441-field_1-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-1441-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-type=\"email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-1441-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1441-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-1441-field_2-error\" required><\/div><div id=\"wpforms-1441-field_7-container\" class=\"wpforms-field wpforms-field-phone\" data-field-type=\"phone\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-1441-field_7\">Phone<\/label><input type=\"tel\" id=\"wpforms-1441-field_7\" class=\"wpforms-field-medium wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][7]\" aria-label=\"Phone\" aria-errormessage=\"wpforms-1441-field_7-error\" ><\/div><div id=\"wpforms-1441-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-type=\"select\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-1441-field_6\">Subject <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-1441-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" required=\"required\"><option value=\"Please Make a Selection\"  class=\"choice-4 depth-1\"  >Please Make a Selection<\/option><option value=\"General Information\"  class=\"choice-1 depth-1\"  >General Information<\/option><option value=\"Customer Service Inquiry\"  class=\"choice-2 depth-1\"  >Customer Service Inquiry<\/option><option value=\"Laboratory Service Inquiry\"  class=\"choice-5 depth-1\"  >Laboratory Service Inquiry<\/option><option value=\"Official Public Information Request\"  class=\"choice-3 depth-1\"  >Official Public Information Request<\/option><option value=\"Complaint\"  class=\"choice-6 depth-1\"  >Complaint<\/option><\/select><\/div><div id=\"wpforms-1441-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-type=\"textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-1441-field_3\">Comment or Message <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-1441-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-1441-field_3-error\" required><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-1441-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-1441-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-1441-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1441\"><input type=\"hidden\" name=\"wpforms[time_token]\" value=\"1792850588.e3b5b3588d079ba569e7f8c4d29d69b434ccfc77a1e4f93d7bafab1993ee5998\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/rra.texas.gov\/index.php\/wp-json\/wp\/v2\/pages\/31\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1441\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/rra.texas.gov\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id31_31bcd9-88{margin-top:0px;margin-bottom:0px;}.kb-row-layout-id31_31bcd9-88 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id31_31bcd9-88 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id31_31bcd9-88 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:0px;padding-right:20px;padding-bottom:60px;padding-left:20px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id31_31bcd9-88 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id31_31bcd9-88 > .kt-row-column-wrap{padding-top:40px;padding-right:150px;padding-bottom:40px;padding-left:150px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id31_31bcd9-88 > .kt-row-column-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id31_31bcd9-88 alignnone has-theme-palette4-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column31_f0e027-8b > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column31_f0e027-8b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column31_f0e027-8b > .kt-inside-inner-col{flex-direction:column;}.kadence-column31_f0e027-8b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column31_f0e027-8b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column31_f0e027-8b{position:relative;}.kadence-column31_f0e027-8b, .kt-inside-inner-col > .kadence-column31_f0e027-8b:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column31_f0e027-8b > .kt-inside-inner-col{padding-right:0px;padding-left:0px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column31_f0e027-8b > 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