RRA Utility Services

The Utility Services Division provides water and sewer services for rural unincorporated communities, towns and cities within a 15 county area of North Texas. The Utility Services Division is divided into nine geographical districts, each managed by a District Manager under the supervision of a Regional Manager. A Maintenance Division assists with routine facility maintenance and provides for major repairs, planned service area expansions and 24-hour emergency repair service to the utility districts within the Utility Division.

Administrative, accounting and engineering technical support is provided by the General Services Division headquartered in Wichita Falls, Texas. The Authority’s Regional Environmental Services Laboratory provides water quality monitoring and analytical services to the Utility Division, other public utilities and private entities to insure the highest quality of water is available to the public.

The Utility Services Division also provides contractual services for cities and water supply corporations desiring assistance in areas of water quality monitoring, project development and permitting, facility financing, utility management, digital mapping, operator training and emergency utility maintenance. Services are provided under individual contracts for specific areas of service to permit the entity to maintain complete control of its own infrastructure and comply with prevailing statutes

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